Other included-in-the-fare offerings found on some ships include Sorrentos pizza parlors, the Mediterranean cuisine-themed Solarium Bistro and the coffee bar Cafe Promenade. Nobody wants to work. 888-333-3116. You can enjoy a quiet afternoon reading a book on a bench in the tree-lined Central Park area of Wonder of the Seas while, just a few decks above, thousands of vacationers frolic away at the ships three distinct pool areas. On many ships, parents can drop off their babies at the nursery for short-term babysitting (this service comes with an extra charge). On some vessels, such as the Quantum-class ships, youll find a dedicated space with games and a widescreen TV called The Living Room where teens can hang out, plus a teens-only disco called Fuel. Display as a link instead, In addition, all standard audio-visual equipment is complimentary. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). At Chic, the food looks (almost) too beautiful to eat! The top-notch entertainment, including Broadway shows. Plus, your own feed of TPG content. The perfect way to relax and unwind at the end of the day is with a glass of your favorite vino. Except they float. Understand volume is high but this is pretty crazy and this is my first Cruise experience. Enjoy a spicy steakhouse experience with South American flair, or pile your plate high at the soup and salad buffet. Royal Caribbean has a point-based frequent cruiser program, the Crown & Anchor Society, that has six tiers ranging from Gold (requiring 3 points) to Pinnacle Club (700 points). How can it be that bad? You can post now and register later. Tried to rebook a shore excursion because the website showed a new discounted sales price on an excursion I previously bookedAnd, after canceling my original booking and re-booking at the current sales price, a much higher price showed up in my "cart"After several hours on "hold" on the RCCL phone and getting disconnected twice, I finally got a "Resolutions"rep who claimed there is NOTHING they can do! Click here to view our Corporate Meetings, Incentives & Events Brochure. and/or require assistance from technicians, additional fees will apply. Click here. Celebrity hold times are no better. In general, Royal Caribbeans big, resort-like Oasis-class and Quantum-class ships will be more expensive than the lines older, smaller vessels. Plentiful smaller and affordable cabins, included casual dining options, and a plethora of bars and onboard attractions give Royal Caribbean ships a for-the-masses feel and make them accessible to travelers on a budget. Even more wow, as Royal Caribbean executives like to say, are the ice skating shows put on at the ice skating rinks found on 13 of the lines ships. When I did this a number of years ago the incentive for me was OBC for the value of the cheapest fare. Royal Caribbean has grown into the worlds biggest cruise line by passenger capacity for a reason. Royal Caribbean ships offer an inordinate amount of teen- and tween-friendly attractions everything from some of the largest waterslides at sea to bumper car pavilions. Once the ship has received proper clearance from the port, disembarkation can begin. There is no way to see, at least that I have found, as to anything about your purchased items like water or alcohol for the cabin. The casinos on the four other Oasis-class ships are similarly giant. Web1 TC = 8 staterooms You can also use points to buy down the TC ratio to be 1:7, 1:6 or 1:5, which means your group could get one Tour Conductor credit for every 7 (1:7), 6 (1:6) or 5 (1:5) staterooms you book. By One more Oasis-class ship Utopia of the Seas is scheduled to join the fleet in 2024. The line typically sends three to four ships every summer to Alaska. For questions or help with your upcoming You can always change your cruise details later. The Royal Tots program (for ages 18 months to 3 years) offers 45-minute interactive playground sessions with age-appropriate activities and toys. This field is for validation purposes and should be left unchanged. I would not want to wait on hold that long for sure and sorry it has happened to you - myself, I would hang up and try again in an hour or two. Maybe try calling off hours, like early in the morning or late at night. WebThe 6 Night Bermuda Cruise visits Cape Liberty, New Jersey and Cape Liberty, New Jersey. Miami, FL 33132-2096. Smoking (including e-cigarette smoking) is allowed only in designated outdoor areas, casinos and the cigar clubs found on Freedom- and Voyager-class ships. It has long dazzled customers with stunning, resort-like vessels full of every sort of amusement and activity you could imagine. WebWhether it's for weddings, reunions, birthday milestones, or simply getting together with friends and family, there are many reasons why groups choose to sail with us again and I would phone as soon as they open or the last hour of close if it were me. They are lively and fun. At Playmakers Sports Bar & Arcade, its all about winning. For a nominal fee, we also offer group reservations in our Specialty Restaurants as well as full restaurant buy-outs. Below are the answers to some frequently asked questions. WebGROUP TRAVEL FORM. On 11/19/2022 at 2:54 PM, King of Wales said: On 12/3/2022 at 3:46 PM, FloatyBoaty said: On 11/20/2022 at 7:42 PM, twangster said: Ridiculous hold times for customer support. WebRoyal Caribbean International has been delivering innovation at sea since its launch in 1969. For more cruise guides, tips and news, sign up for TPGs cruise newsletter. The site keeps glitching and prices are changing when they shouldn't. Log on to the to the network royal-Wi-Fi using your device, open your browser and follow instructions to log on. It's a drag. Royal, like all other cruise lines and all other businesses around the globe are suffering post Lockdowns. To be honest, I dont experience this much, as I book direct through the casino line Club Royale and service is usually immediate. WebReady to book your perfect cruise? Knowing that, I am patient with our agent. There was an error! Insider tip: To escape the bustle on a Royal Caribbean ship, seek out the relatively quiet Solarium. Right now Royal Caribbean is updating their servers. The top decks of Royal Caribbean ships are where things get crazy. If you have an account, sign in now to post with your account. On Royal Caribbeans Oasis-class ships there are more than 20 places to grab a bite, ranging from Johnny Rockets diners to high-end restaurants serving six-course tasting menus. Your information has been received! Not everybody plays into it. Vessels offer extra-charge laundry and dry cleaning services. Good luck ! Their original accounting office was in a trailer in a parking lot behind the corporate office. VOOM is available onboard all ships fleetwide. There is no way to see, at least that I have found, as to anything about your purchased items like water or alcohol for the cabin. RCL University (or RCLU) is Royal Caribbean Group's very own self-learning hub for our employees. Royal Caribbean ships offer vacationers a ton of options, whether it be for dining (some vessels have more than 20 distinct places to grab a bite) or entertainment. I posted a whole other start to a thread before I saw your post here. Webcasts and presentations that have been archived are available by viewing the Past Presentations tab. Note: A Celebration Group with a reduced TC ratio can earn a maximum of 12 TC credits. Wired (iCafes) Internet stations are available onboard, the location of which vary depending on the ship. Royal Caribbean has established strict security procedures in the seaport terminals and onboard all our vessels. I am wondering how many people do you need to receive a group discount and Related: The ultimate guide to Royal Caribbean cabins and suites. There is no greater value proposition than a meeting or incentive program at sea! The reality of Royal is that they embrace technology in their entertainment and for some on board experiences but they absolutely suck at technology for their land based pre-cruise resources. That is such a freaking joke. On a Royal Caribbean cruise, most of your program costs are included in your cruise fare such as: accommodations, meals, entertainment, onboard activities, fitness facilities, meeting space and audio-visual equipment, coffee breaks and more! That said, given the complexity of booking a cruise there are a lot of decisions to make during the booking process, trust us we recommend that you use a seasoned travel agent who specializes in cruises. By I have done a couple of group bookings (company I worked for was willing to make it a company event). 2022-2023: Adventure OTS is due to sail from Please note that many of these items can be prepaid. WebIf you would like to make a group reservation for more than 4 rooms, please call our customer service agent line, or work with a local travel advisor. Passports must be valid for at least six months. WebThe 6 Night Bermuda Cruise visits Cape Liberty, New Jersey and Cape Liberty, New Jersey. Yes, I was doing the same for my group until COVID hit and ruined our dreams. If all that seems like too much to fit on a cruise vessel, consider this: The biggest Royal Caribbean ships are 18 decks high, nearly 1,200 feet long and capable of carrying nearly 7,000 passengers. A hearty but healthful lunch destination in Solarium with lighter options for breakfast and lunch. WebGroup reservations for activities, spa or dining venues can be made on MyCruise in Pre-Cruise Planner, or through one of our Customer Service agents at (800) 465-3595. Royal Caribbean Group. Change a few things up and try submitting the form again. Royal Caribbean has one of the fastest Wi-Fi systems at sea so fast that you're able to watch Netflix from your room on your mobile device. If they had more agents the phone wait times wouldn't be horrendous. Maybe they all gave up and went home. For an explanation of our Advertising Policy, visit. The over-the-top super suites on some ships. Prices for internet access vary and are subject to change. They generally go right through with an email coming within a minute or two to confirm. The line splits children here up into three age groups: Aquanauts (ages 3 to 5 years), Explorers (ages 6 to 8 years) and Voyagers (ages 9 to 12 years), each with their own age-appropriate activities ranging from scavenger hunts to arts and crafts. Specific disembarkation details will be delivered to your stateroom the day prior to the last day of the cruise. Early boarding can be arranged in advance for your programs travel staff, VIPs and production crew. But once they get your money, zero support. In addition, every ship has a least one and sometimes many extra-charge eateries. Had my AirPods on and stuff to do while waiting, but I guess it was my lucky day! Let Wonderlands chefs surprise you with their fantasy gourmet dishes and never-before-seen fare. On some ships, youll also find Izumi, a sushi-serving Asian eatery; Vintages, a small bite-serving wine bar; imaginative cuisine-serving Wonderland; and Playmakers Sports Bar & Arcade, which offers cold brews, burgers and wings along with games like foosball. It has not been world class service this weekend, but the call operators are doing their best. Open 24 hours a day, its perfect for satisfying your late-night cravings. Really. I keep coming back. Check-In opens 90 days before your cruise and must be completed no later than 3 days prior to sailing. When its time to refuel, youll find wings, popcorn shrimp, sliders and our signature Playmaker Burger to keep you going, along with ice-cold brews. I'm pretty sure Royal is one of those companies that only views technology in IT as a waste of money, a cost center that can't possibly generate revenue and the concept of leveraging technology to make more money is lost on them. Theres also a British pub, a karaoke lounge, a Latin-themed nightspot and located one deck up in a balcony area the lines signature Schooner Bar. Only onboard our Oasis-class ships, guests can indulge in a premium dining experience in the most exclusive and sophisticated restaurant onboard, offering 6-8 course tasting-style menus. Enjoy your favorite brew on board Royal Caribbean. Improve earnings, maximize rewards and track progress toward dream trips. - I've always just looked at the Royal Gifts tab. Fuel your morning at La Patisserie. In other words, if youre the kind of person who loves staying on property at Disney World or at a giant Las Vegas resort, this is the line for you. However I was choosing the OBC for everyone. A growing number of Royal Caribbean ships also have water parks with significant waterslides. Pasted as rich text. Some of the extra-charge eateries come with a flat fee, usually around $35 to $50 per person, not including the cost of drinks. On Royal Caribbeans giant Oasis-class ships, there are multiple pool areas, watery play zones, rock climbing walls, surfing simulators, miniature golf courses, basketball courts and even zip lines. Toll Free Reservations - for new bookings. Contact our Royal Vacation Planners. Related: 4 things youll love about Royal Caribbeans Odyssey of the Seas. Related: Everything you need to know about tipping on cruise ships. What are some of the benefits of booking a meeting or incentive program on Royal Caribbean International? Its an adult-only, deck-top retreat found on every Royal Caribbean vessel. In 2020, our shoreside employees completed over 15,000 hours of learning, but one man stands out from the rest. The rinks are in the interiors of the ships, surrounded by stadium seating for up to 775 people, and the shows are out of this world. Start planning your next cruise vacation by selecting a In my experience when you begin to involve other cruisers it can quickly become difficult to "herd the cats" as they say. The minimum The line has hired Olympic-level skaters to star in the productions. Except they float. For a contemporary twist on traditional south-of-the-border cuisine, Sabor Modern Mexican combines fresh ingredients with inventive takes on favorite dishes like empanadas, tacos, queso, and deliciously refreshing margaritas. WebQuestions & Answers for Our Travel Agent Partners Regarding the Royal Caribbean International and Celebrity Cruises Rebate Policy (FAQs update 1 8/20/04) such as a department store or Home Depot gift card, must be pre-approved by group are not filled, but only guest on-board amenities will be protected (bonus commission, Treat yourself to a cone of Vermonts Finest Ice Cream, or indulge in a smoothie, sundae, or shake for a special treat. WebDispatcher Hiring Requirements: Completion of high school or basic education equivalency. You want someone who knows all 34 of those cabin categories that we mentioned above and, preferably, has done ship inspections to see them firsthand. Royal Caribbean International requires guests to be checked in no later than 60 minutes prior to the scheduled sailing time*. There also are multi-device packages that are less expensive on a per-device basis. Note that such voyages are on hold of late due to travel restrictions in China related to the COVID-19 pandemic. Leased amount of hold time it 60 to 90 minutes and I have held for over 2 1/2 hours with that "hold time" and over 4 1/2 hours At the time I called should have been another 1.5 hours in the work day according to the web site. 2023 Royal Caribbean Cruises Ltd. All Rights Reserved. Royal Caribbean provides you with a menu of options to customize your program. No need to hop across the pond for a basket of freshly battered cod and crispy hand cut fries. Insider tip: Be sure to book the (free) tickets for onboard comedy clubs early. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. I have and there is no difference. This supports government regulations in some ports that require cruise lines to submit a departure manifest 60 minutes prior to sailing. There may have been other options, but I do not recall what they were, https://www.royalcaribbean.com/gbr/en/faq/questions/group-reservation-discount-policy. During the winter, the line will move even more of its ships to the Caribbean and send a few to Asia and Australia. Note that, unlike airline frequent flyer programs, cruise line loyalty programs do not require you to requalify for status every year. I don't mean that seriously.but just beware that it is exactly like herding cats (to quote The @twangster). An 18% gratuity is added to bills for bars, minibars, salons and spas. Click here to view our Event Customization Guide. *Note: These dining venues are available on Quantum Class ships only. Are there food and beverage packages available for my meetings, private receptions and events? I see there is a chat feature now? Its honestly sad and comical at the same time. While the free programming ends at 10 p.m., you can pay extra to leave your kids at Adventure Ocean until 2 a.m., when it transforms into a supervised Late Night Party Zone. Be careful if you book shore excursions this weekend! In many ways not much has changed except for the ships. Many of Royal Caribbeans biggest ships have state-of-the-art theaters as big as youll find on Broadway, with top-name Broadway shows. Please refer to your Guest Vacation Documents for specific information. Some Royal Caribbean ships even feature ice skating rinks. @Ampurp85posted a nice little graphic earlier on how to find your orders in the cruise planner if you're not sure: You can order Rum and other alcohol for your cabin using "Royal Gifts" under your profile, not in the online cruise planner directly. Do you offer amenities and customization options that can be added to my group program? Answers others found helpful Arranging Parties and Meetings Carnival's Youth Program Carnival's Shore Excursion Program Shore Excursion FAQs Chat feature requires human agents waiting to chat. Based on availability, standard audio/video equipment is available free of charge. In the future a Travel Agent would save you from this issue. I sent a message via Facebook yesterday and no response so I'm not sure that's a great way to go either. Space is limited and is based on availability. Please contact our dedicated group shore ex sales team at GroupShoreX@rccl.com. Oops! That's more than six times the cost of the least-expensive inside cabin (which was starting at $481 per person, based on double occupancy). We don't have interest in having all of our rooms next to each other, the main thing is it worth even combining everyone if a discount is significant. It would take five cruises if youre doing seven-night trips (fewer if youre in a suite) to reach the second tier, Platinum (30 points). Order from our 24-hour room service menu any time of day. November 19, 2022 in Royal Caribbean Discussion. Enjoy an assortment of global cuisines and American favorites at this casual dining destination with spectacular views and a comfortable atmosphere that welcomes guests for breakfast, lunch, and dinner. El Loco Fresh serves up Mexican fare thats insanely delicious. Inquire about your cruise, or book a new one. It does offer a small number of cabins on some ships that are priced based on single occupancy for solo travelers. From private receptions and team building events to turndown gifts and customized group shore excursions, our customization options can make your cruise program everything you had hoped for and more. Fuel up with hot-pressed sandwiches, homemade soups, and customized salads for hearty, healthy meals in a gourmet marketplace setting. Planning on cruising next year, it's going to be a large group. Royal Caribbean ships are built with business in mind. What is your policy on gratuities for meeting and incentive programs? Industrys most innovative cruise line, offering dedicated conference centers as well as a multitude of venues to facilitate your events. Sold-out shows, particularly in onboard comedy clubs. For cruises from international ports, youll need a passport. WebGet all your Royal Caribbean FAQs answered in one place. The currency used on all Royal Caribbean ships is U.S. dollars, no matter where they are in the world. Royal Caribbeans designers are masters at designing vessels that can carry thousands and thousands of people but still feel relatively uncrowded at least in some areas. Save room for the signature Kummelweck roast beef sandwich, a perennial guest favorite! While a few of Royal Caribbeans smallest ships have relatively limited dining options, most of the lines vessels offer so many choices that it can almost be overwhelming. Leased amount of hold time it 60 to 90 minutes and I have held for over 2 1/2 hours with that "hold time" and over 4 1/2 hours another time. The most out-there deck-top attractions on Royal Caribbean ships are surely the North Star rides found on Quantum-class ships. After you have claimed your luggage, well escort you to our air-conditioned motor coach for a ride to the pier in comfort. Some, such as the Royal Loft Suites found on Oasis-class ships, are two decks high with sweeping views across the top of the vessel. I have 15 rooms booked & paid for in my group and neither of us was able Each successive class of ships is a record-breaking architectural marvel that revolutionizes vacations with the latest technology. Prefer to dine in? One was a supposed 248 minutes, no call back. Is there a fee for meeting and function venues? I'd suggest reaching out to a TA and starting a dialogue for your group regardless of its size. Completing the Check-In process for all the guests in your reservation will save you from having to fill out forms at the pier. I book direct through Club Royal, and avoid most of what you experienced. I don't think their website supports their own website, Royal IT! Looking for more information about Events at Sea? I have to say it is not just customer support, I emailed my new MEI TA last Sunday and haven't heard back about a possible cabin upgrade. Someone may have special needs, someone may have dietary issues, some may not be comfortable talking to friends about something they need. If it's $100 off, then that's not a major deal. I had the travel agent divide it equally amongst my group. Eddie Diaz, Global HR Tech Lead, is our RCLU's Top Learner for 2020. Whatll it be chocolate, frosted, or covered with sprinkles? Web86 Photos Want to work here? Royal Caribbean also operates a Royal Babies nursery program for children ages 6 to 18 months old that includes interactive child and parent classes with activities developed by early childhood experts. Similar in design, these five ships are known as the Oasis class, and they are unlike anything else at sea when it comes to size, amenities and passenger capacity. In the casino, only cigarette smoking is allowed, and only in designated areas on most ships (smoking in casinos is forbidden on sailings out of Australia and U.K. ports). ". Step back in time to the 1950s, when jukeboxes were at every table and diner menus were packed with all-American favorites like burgers, fries, and shakes.